Frequently Asked Questions
How can I use a discount coupon or promo code?
Throughout all the cart procedure (customer information, shipping method and payment method), you can enter a code in the discount box on the right part of your screen.
Do you deliver abroad?
Kami delivers in each EU country. Delivery costs may vary from €5 to €20 depending on the country.
Free delivery for each order above €50.
Time of delivery is 5-10 working days.
If you have any question about your delivery or tracking number, please send a message to email@example.com.
What means of payments can I use?
You have a lot of different options for your payment :
- American Express
Can I return or exchange an item?
You have up to 30 days after your purchase to exchange or return an item. Please note that for a returned, you will not be reimbursed for the delivery expenses.
Contact our customer service at firstname.lastname@example.org so we can communicate you the return procedure.
How can I contact customer service?
Didn't find an answer to your question? The kami team will be happy to answer asap every day of the week!
- Per mail : email@example.com
- DM on Facebook : https://www.facebook.com/kamizerowaste/
- DM on Instagram : https://www.instagram.com/kami.basics/
Should I go zero waste?
Definitely ! :-)